If you are not happy with your purchase, please get in touch. We would appreciate feedback by clicking here.

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Online lessons, programs, subscriptions and workshops are non-refundable.

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However, if there are extenuating circumstances, we can discuss your options by getting in contact with us. 

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No-shows or missed attendances are not transferable.

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If Carmen cancels a live workshop that you have booked due to unforeseen circumstances, you will be notified as soon as possible before your scheduled live workshop. 

 

You will be offered a credit towards a future live workshop, valid for six months.